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Apple Authorized Repairs


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Apple Authorized Repairs


service For Mac, iPhone, iPad and Apple Watch

Certified Technicians

At Carbon Computing, we believe that to be the best service centre in town you need to hire the best technicians. We employ the most qualified Apple Certified Hardware Technicians for portables, desktops and mobile devices.

Fast Turn Around

How fast? Our team will work hard to have your system back up and running as quickly as possible. Can't be without your Mac for even a day? We offer rentals so you can stay productive.

If your Mac was purchased through our Guaranteed Buyback Program, the rental is free!

Onsite Repairs

We have technicians on wheels that are ready to drop in if you're not able to bring your computer to our shop (fees apply). If you purchased an AppleCare Protection Plan for your desktop you may be entitled to an onsite visit at no additional cost.

Delivery, Setup and Installation

If you'd like help setting up your Mac or iPad, we can deliver, set up, connect to the Internet, and even transfer your data from your old computer. For a quote on your setup, call our sales team today. If your equipment is for business use, check out our Managed IT options.

AppleCare

Every new Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, macOS and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac and Apple display through convenient service options.

Check your warranty status
Update your purchase date

AppleCare Plus for iPhone

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage.

AppleCare+ provides repair or replacement coverage, both parts and labour. Coverage includes the following:

  • Your iPhone Battery
  • Included earphones and accessories
  • Coverage for up to two incidents of accidental damage, each subject to a fee of $79 for iPhone 5c, iPhone 5s, iPhone 6 and iPhone 6 Plus, or $129 for iPhone 6s and iPhone 6s Plus, plus applicable tax.

IMPORTANT
Before bringing in your iPhone for repair make sure to do the following:

Back Up Your iPhone
Turn off Find My iPhone

 

* macOS or Windows license required

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No Appointment Necessary


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No Appointment Necessary


Just stop in. Anytime.

We sign in all jobs on a first come, first served basis. Fill out the contact form below or call us for details on the current queue time. If you can't be without your Mac, talk to us about priority options and short-term rentals. We look forward to helping you with an Apple Certified repair for your Mac, iPhone or iPad.

 
Mac Family of Computers
Contact Details
Name *
Name
Daytime Phone Number *
Daytime Phone Number
About Your Mac
GBB Member
If you purchased your Mac as part of our Guaranteed Buyback Program you may be eligible for a loaner while your Mac is in for service. Proof of purchase required.
 

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Support


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Support


Remote Support

Whether you're down the street, across town, or on the other side of the globe, we can help. It's affordable, fast and secure!

Billed in 15 min increments

On-site Support

Have an issue that can't be solved remotely? Contact our team today to book an on-site appointment we'll come to you.

Billed in hourly increments

IT Services

Managed IT and Support Contracts for Small Business. Call us to set up a meeting to discuss your needs today.

Billed monthly or annually

Download our Secure Remote Support App Here: Mac version or PC version

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One-on-one Apple TraininG


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One-on-one Apple TraininG


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One–on–One Apple Training

Whether you're new to the Mac or have been using one for years, there is always more to learn! Carbon Computing is proud to provide top-notch one-on-one Training, helping our clients get the most from their Apple products.

Want to learn from an Apple Specialist? We offer training for $50 per hour, with sessions available every Saturday in our beautiful Queen Street location.

Book an appointment

For one-on-one training, give us a call or send us an email.