Apple Authorized Service Centre

Fast Turn Around	Certified Technicians	Troubleshooting	Service at Your Site
How fast? We guarantee that a Certified Technician will have your computer on the bench the next business day. We cannot guarantee that the computer will be fixed at that time if parts need to be ordered, but we'll do our best to have your system back up and running quickly.	At Carbon Computing, we believe that to be the best service centre in town, you need to hire the best technicians. We employ the most qualified Apple Certified Hardware Technicians for portables and desktops.	Our technicians have extensive experience troubleshooting computers. We'll solve the problem or suggest a solution whether it's software or hardware related.	We have technicians on wheels that are ready to drop in if you don’t feel like bringing the computer to our shop. We'll come to you and diagnose the problem at your location. Schedule Service
Delivery, Setup and Install	Phone Support	AppleCare Explained
If you're not comfortable with setting your computer up, we'll deliver, set up, connect it to the Internet, and even transfer your data from your old computer if you wish. Schedule Service	Do you have a problem with your computer and you need help? 90% of all computer problems are software related and most of those can be fixed over the phone. We'll help you solve or identify the problem and promise not keep you on hold for hours at a time.	The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer’s purchase date. This comprehensive plan includes expert telephone assistance, web-based support resources, powerful diagnostic tools, and repairs for desktop computers and portable computers — all for one economical price.	We recommend that you purchase the AppleCare Protection Plan when you purchase your Apple system to take maximum advantage of the coverage the plan provides.

Please be aware of the following:
Service Orders are handled on a first come first serve basis. Priority repairs are available by request for a fee. Clients must backup their own data, as Carbon Computing is NOT RESPONSIBLE for any data contained on the equipment repaired by Carbon Computing. A $65 service charge for evaluation of equipment is charged to EVERY Service Repair Order except if the problem is covered under warranty (CarbonCare or AppleCare) in which case the fee will be waived. 90 Day parts and labour warranty unless otherwise stated. Service is billable in 30 minute increments after the first hour. Equipment unclaimed after 30 Days may be sold or disposed of at Carbon Computing's discretion.