service For Mac, iPhone, iPad and Apple Watch
At Carbon Computing, we believe that to be the best service centre in town you need to hire the best technicians. We employ the most qualified Apple Certified Hardware Technicians for portables, desktops and mobile devices.
Fast Turn Around
How fast? Our team will work hard to have your system back up and running as quickly as possible. Can't be without your Mac for even a day? We offer rentals so you can stay productive.
If your Mac was purchased through our Guaranteed Buyback Program, the rental is free!
We have technicians on wheels that are ready to drop in if you're not able to bring your computer to our shop (fees apply). If you purchased an AppleCare Protection Plan for your desktop you may be entitled to an onsite visit at no additional cost.
Delivery, Setup and Installation
If you'd like help setting up your Mac or iPad, we can deliver, set up, connect to the Internet, and even transfer your data from your old computer. For a quote on your setup, call our sales team today. If your equipment is for business use, check out our Managed IT options.
Every new Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, macOS and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac through convenient service options.
AppleCare Plus for iPhone
Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone extends your coverage to two years from the original purchase date of your iPhone and adds up to two incidents of accidental damage coverage.
AppleCare+ provides repair or replacement coverage, both parts and labour. Coverage includes the following:
- Your iPhone Battery
- Included earphones and accessories
- Coverage for up to two incidents of accidental damage (ADH claim)
- $39 service fee plus applicable tax for a Screen-only claim or $129 service fee plus applicable tax for all other claims
Before bringing in your iPhone for repair make sure to do the following:
* macOS or Windows license required