One business day evaluation turn around.
We guarantee that a certified technician will have your computer on the bench the next business day. We cannot guarantee though that the computer will be fixed at that time if parts need to be ordered.

Apple Certified technicians.
At Carbon, we believe that to be the best service centre in town, you need to hire the best technicians. We employ the most qualified Apple certified hardware technicians for portables and desktops.

Software / Hardware troubleshooting.
Our technicians have extensive experience troubleshooting computers. We'll solve the problem or suggest a solution whether it's software or hardware.

Depot or on site repairs including house calls.
We have technicians on wheels that are ready to drop in if you don’t feel like bringing the computer to our shop. We'll come to you and diagnose the problem at your location.

Delivery, setup and install.
If you're not comfortable with setting your computer up, we'll deliver, set up, connect it to the Internet, or even transfer your data from your old computer if you wish.

Wireless network set up and security experts.
When you decide to set up a wireless network, it is vital that you secure it from hacking predators. We know that this may be a hectic job if you're not technically savvy. We can set it up in our shop if you wish, but we prefer to do it at your place just to make sure everything is working in your environment.

Apple Authorized Xserve Resellers.
Whether you need the server for file sharing, directory access or video editing, Carbon has all the resources you need to install, setup and maintain Apple Xserves, RAID and the switched fiber network to connect it all.

Apple Certified Technical Coordinators.
Carbon computing employs only the best Apple consultants in town. We have more than 20 years of experience in setting up networks and servers in graphics, video and education environments.

Network analysis and design.
Installing a network doesn't mean plugging all the computers into a switch. Analyzing the data flow and the amount of bandwidth needed for each part of the operation is vital in creating a fast and robust network.

Mac OS X Server installation, set up and maintenance.
Whether you need a server to share files, stream QuickTime or run you email and corporate applications, we have all the experience you need to help you choose the right configuration for your needs. We'll set up, configure and maintain it for you.

Wireless network setup and security experts.
Wireless networks are becoming extremely fast and cost effective when compared to wired networks. When you decide to setup a wireless network though, it's vital that you secure it from hacking predators. Carbon can help you secure your network through several methods to ensure the confidentiality of your data.

Pro applications support.
At Carbon, we have experts in most professional applications including Apple, Adobe and many other vendors. Whether you use your computer to produce audio, video or graphics we can help you solve a problem or get more training.

Digital asset management set up and support.
We demonstrate both knowledge and experience in most common digital asset management solutions and specialize in both Cumulus and Portfolio solutions for servers and single user environment.

Minimize IT related downtime.
Help desk support services.
Reduced IT cost and investments.
Backup management.
Manage and monitor network components.
Onsite IT staffing.

The AppleCare Protection Plan is a uniquely integrated service and support solution that extends the complimentary coverage on your Mac to three years from the computer’s purchase date. This comprehensive plan includes expert telephone assistance, web-based support resources, powerful diagnostic tools, and repairs for desktop computers and portable computers — all for one economical price.

We recommend that you purchase the AppleCare Protection Plan when you purchase your Apple system to take maximum advantage of the coverage the plan provides.