At Carbon Computing, we believe that to be the best service centre in town you need to hire the best technicians. We employ the most qualified Apple Certified Hardware Technicians for portables, desktops and mobile devices. We have achieved Apple’s prestigious Premium Service Provider designation by demonstrating consistent repair accuracy and high customer satisfaction.
How fast? Repairs are typically completed within three to five business days, start to finish. Our team will work hard to have your system back up and running as quickly as possible. Can't be without your Mac for even a day? We offer rentals so you can stay productive.
If your Mac was purchased through our Guaranteed Buyback Program, the rental is free!
Every new Mac comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Extend your coverage to three years from your hardware product’s original purchase date with the AppleCare Protection Plan. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, macOS and Apple applications such as iLife and iWork. And you get global repair coverage for your Mac through convenient service options.
If you purchased AppleCare+ for your Mac, you may be entitled to an onsite repair visit at no additional cost.
As us how!
Every iPhone / iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. AppleCare+ for iPhone / iPad extends your coverage to two years from the original purchase date of your device and adds up to two incidents of accidental damage coverage.
AppleCare+ provides repair or replacement coverage, both parts and labour. Coverage includes the following:
Included earphones and accessories
Coverage for up to two incidents of accidental damage (ADH claim)
$39 service fee plus applicable tax for a iPhone Screen-only claim, or $129 service fee plus applicable tax for all other claims
Before bringing in your iPhone or iPad for repair make sure to do the following:
* iPhone battery replacements and
display repairs are as quoted by Apple
We sign in all jobs on a first come, first served basis. Fill out the contact form below or call us for details on the current queue time. If you can't be without your Mac, talk to us about priority options and short-term rentals. We look forward to helping you with an Apple Certified repair for your Mac, iPhone or iPad.
Whether you're new to the Mac or have been using one for years, there is always more to learn! Carbon Computing is proud to provide top-notch one-on-one Training, helping our clients get the most from their Apple products.
Want to learn from an Apple Specialist? We offer training for $50 per hour, with sessions available every Saturday in our beautiful Queen Street location.